Analytics & Insights Dashboard
Designing a data-driven dashboard that helps HR teams understand program performance and credit usage in real time.
HR teams gained full visibility — no more relying on CSMs
Designing a data-driven dashboard that helps HR teams understand program performance and credit usage in real time.
HR teams using Growthspace had limited access to data. They couldn't see:
To get this information, they had to rely on Customer Success Managers — creating friction, delays, and a lack of transparency.
Enable HR teams to independently understand their program performance and credit usage — without relying on external support.
Lead Product Designer
Led the product design of the analytics dashboard, working closely with product and stakeholders to define key metrics and translate them into clear, actionable insights.
Through conversations with HR stakeholders and internal teams, we identified that users were not just looking for data — they needed clarity and quick answers.
The main questions users wanted to answer:
We designed an Insights dashboard that provides a clear overview of program performance and credit usage.
The dashboard allows users to:
To make complex data understandable, we focused on:
The most important metrics are always visible first.
Breaking down data into focused, scannable blocks.
Highlighting what matters before diving into detail.
Using charts and graphs to surface insights quickly.
The dashboard reduced dependency on Customer Success teams and enabled HR teams to independently monitor their programs.
It improved transparency and allowed faster decision-making at both team and company levels.
HR teams gained full independence from CSMs
Improved transparency across program performance
Faster decision-making at team and company levels
Reduced internal friction and response delays
This project demonstrates my ability to: